Refund Policy
Last updated: September 1, 2026
60-day satisfaction guarantee
Orders are covered by a 60-day satisfaction guarantee counted from the original date of purchase. If you are not satisfied within that window, you may request a refund of the purchase price.
How to request one
- Find your order confirmation email. It contains your order number and the retailer's support contact.
- Contact that support address within 60 days of your purchase date, with your order number and the name and email used on the order.
- Follow the return instructions they send you, if a return is required.
Refunds are issued to the original payment method. The time it takes to appear on your statement is set by your bank or card issuer, typically 5 to 10 business days after the refund is processed.
What is not covered
- Requests made more than 60 days after the original purchase date.
- Orders placed through a retailer other than the one linked from this Site.
- Shipping charges, where these were charged separately and are marked non-refundable in the retailer's own terms.
Chargebacks
Please contact support before disputing a charge with your bank. A refund request is resolved far faster than a chargeback, and a dispute filed while a refund is already in progress can delay your money rather than speed it up.
Our role
We are not the seller and cannot issue, approve, deny or track a refund. We have no access to order or payment records. Refund decisions are made by the retailer of record under its own published policy, which governs your purchase.