Shipping Policy
Last updated: September 1, 2026
Processing
Orders are typically processed within 1 to 2 business days of being placed. Orders placed on a weekend or public holiday begin processing on the next business day.
Delivery estimates
- United States — approximately 5 to 7 business days after processing.
- International — approximately 10 to 15 business days after processing, where the retailer ships to your country. Delivery times vary by destination.
These are estimates, not guarantees. Carrier delays, weather, and peak periods can extend them.
Tracking
A tracking number is emailed once the order ships. If it has not arrived, check your spam folder first, then contact the retailer's support using the details in your order confirmation email.
Customs, duties and taxes
International orders may attract import duties, taxes or customs fees on arrival. These are set by your country, are not included in the purchase price, and are the responsibility of the recipient.
Wrong or incomplete address
Please check your shipping address at checkout. A package returned because of an incorrect or incomplete address may incur a reshipping charge. Contact the retailer as early as possible if you need to correct an address.
Damaged or missing shipments
Contact the retailer's support with your order number and, where possible, a photo of the damage. They handle replacements and claims.
Our role
We do not warehouse, pack, ship or track any order and have no access to shipping systems. All fulfillment is handled by the retailer of record.